26, Report:
#1170540
Posted Date:
Aug 18 2014
Protect America Poor Alamr Equipment Texas, TX Nationwide
I have had the service installed in my house since June 1. Since June 1 I have had several sensors repaired over and over. I must have replace every sensor in my home once already within 2 and half months. My house alarm system has gone off in the middle of the night and during the ...
Entity
Categories: Security Services
27, Report:
#1165890
Posted Date:
Jul 29 2014
Protect America Protect America, Inc. Fraudulent Practices and Service Austin Texas
This complaint is about the service I recently received from a Protect America customer service representative named Jose Ramirez. I called Protect America on July 28, 2014, to find out how to deal with a problem I’ve had with Protect America’s Security service. After I had bee...
Entity
Categories: Home Security
28, Report:
#1132704
Posted Date:
Jul 26 2014
5Link Think about it? Why would I want to sell something that the consumer can directly purchase directly with the company. NY NY
Think about it? Why would I want to be in a business that the products they sell can be easily purchase by the customer through a little research and buy directly with the provider. Why do the customer needs a middleman? For example, 5Links sells a security system call Protect Ameri...
Entity
Categories: Sales People
29, Report:
#1155774
Posted Date:
Jun 18 2014
Protect America When Equipment Fails - They send new equipment and make you extend the term. Texas
We signed an agreement in 2007 for home security. In 2012 - the equipment was failing. We called to get it fixed, and they stated that we need new equipment. When we received the new equipment, they unilaterally extended our agreement for another 3 years, or until October 2015. ...
Entity
Categories: Security Services
30, Report:
#1152918
Posted Date:
Jun 07 2014
protect America TOTAL RIPOFF!!! Austin Texas
Protect America - Rip Off Company
This outfit operates under the guise of being an intrusion alarm company. There should be alarms to protect consumers from companies like this one. It is a sales without service company.
There have been numerous problems since I contracted with...
Entity
Categories: Consumer Services
31, Report:
#1109554
Posted Date:
Jun 02 2014
PROTECT AMERICA TERRIBLE SERVICE AUSTIN Texas
I have had problems with this company for the last 2 years.i've been with them about 10 yrs.a year ago my servic e panel malfunctioned,they sent me a new one and with phone support i set it up.this week about a year later it malfunctined again,they sent me a new one.i installed it a...
Entity
Categories: Security Services
32, Report:
#1150651
Posted Date:
May 29 2014
Protect America no technical support whatsoever, alarm technical issues, many issues with Alarm permit, etc Houston Texas
the customer service was great before I signed the contract. once the contract signed, no support whatsoever. many issues with the alarm, alarm permit, and good luck making them give you a call back.... I simply gave up
Entity
Categories: Home Security
33, Report:
#1148455
Posted Date:
May 21 2014
Protect America Absolute ripoff. This company is nothing but criminals stealing your money. Internet
I am a law enforcement officer of 20 years. When I needed an alarm system quickly due to threats against myself and my family stemming from an encounter with a gang member, I went with Protect America. I never did any reviews, I just wanted an alarm system fast.&nb...
Entity
Categories: Miscellaneous Electronics
34, Report:
#1145797
Posted Date:
May 12 2014
Protect America Company uses high pressure sales to get incompetent, elderly people to get useless service Austin Texas
Entity
Categories: Security Services
35, Report:
#1139027
Posted Date:
Apr 15 2014
Protect America Liars, refused to cancel contract after 3 year initial contract was over Austin Texas
Back in 2006 I started working the midnight shift at my job so my wife wanted a house alarm setup. Stupid me found this company Protect America. They sent us a piece of crap security system that never worked correctly from the start. Anyway, we got a 3 year contract that I think was...
Entity
Categories: Home Security
36, Report:
#1125387
Posted Date:
Feb 21 2014
Protect America USA United States Alam Don,t let them into your home. They don't do what they tell you. they are crooks. Austin TX TX
We set up a date for the installation 2/18/14 at 11AM the tech came around 2:30PM he installed all but the cameraand said that he couldn't do it and told us to call the service dept. then he left at 6:00PM. When I called the service dept. the next day I was told thatthey would call ...
Entity
Categories: Communications & Networking
37, Report:
#1091132
Posted Date:
Oct 26 2013
Protect America beware rip off Company does not provide agreed service St Charles Illinois
Everyone needs to beware of protect America they are complete rip off. We verbally agreed to a 2 yr contract the sales person on the phone. We moved and have not had the system installed in a year therefore there has been no monitoring of our system not a single phone call to check ...
Entity
Categories: Home Security
38, Report:
#1093720
Posted Date:
Oct 23 2013
Protect America - DON'T GET RIPPED OFF!! DO NOT BUY THIS!! Austin Texas
I have been a dissatisfied customer of Protect America's since day one. I have had nothing but problems with the set up, the equipment and calling in and getting help has been hell. These people take your money and then have no regard for you afterward. I haven't even been abl...
Entity
Categories: Home Security
39, Report:
#1078535
Posted Date:
Sep 02 2013
Protect America,Inc Sean Ortiz recieved and installed equipment. called to activate. failed to work. they were to replace control unit. after 3 days no new equipment. called and was told no new equipment would be coming. canceled service. returned equipment at our expense and asked for refund. after waiting for refund called again, told thay charge restocking fee of $80.00 so would not get refund. asked for refund again of first months monitoring fee, which was 49.99 after being told online that fee was 19.99. feel this company is using bait and switch tactics Austin Texas
ordered secuity system from them 7/18/13. rcvd 07/21/13. installed system per instructions. called to activate system, but their online teck could not get system to function properly after 2 hours online. said controller was faulty and would be replaced. after 3 days called again ...
Entity
Categories: Unusual Rip-Off
40, Report:
#1059217
Posted Date:
Jun 14 2013
Protect America Stay Away from them, You are Warned!!!! Austin Texas
I changed my Home monitoring company from ADT to Protect America - One of the worst decision I've ever made!! Soon after installation Protect America system kept dialling the police precinct whenever we leave the house thru the front door, with police showing up at my door obviously...
Entity
Categories: Security Services
41, Report:
#1059086
Posted Date:
Jun 14 2013
Protect America beware of this comapny, their system does not work and they do not care. they just want the money. austin Texas
Consumers Beware!!!This home security company is a classic rip off. they have all the answers, but none of them are right. You will be hustled from the minute you engage in a conversation. thier sales department boiler room tactics are right out of the play book.1. offering free equ...
Entity
Categories: Security Services
42, Report:
#1044177
Posted Date:
Apr 18 2013
Protect America Home Security Systems Scam / Security System Does Not Work / Protect America Refuses to Cancel Contract Internet
Protect America offers a fraudulent product. It does not work in our home and yet they will not cancel our contract.
The alarm is repeatedly set off with the slightest wind and the police are called. The local authorities have threatened to fine us for repeated f...
Entity
Categories: Home Security
43, Report:
#199812
Posted Date:
Feb 28 2013
APX Alarm REVIEW: Comitment to APX Alarm's executive team and employees are committed to customer satisfaction. APX Alarms approach to business is focused on providing the highest customer satisfaction in the security and home automation industry. Provo Utah*UPDATE: APX Alarm pledges their commitment to always improving their operations by joining Rip-off Reports Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer by increasing their confidence when doing business with a member business. APX Alarm recognized by Ripoff Report Verified as a Safe Business Service
Ripoff Report Verified REVIEW:EDitors UPDATE: Positive rating and recognition has been given to APX Alarm for its commitment to excellence in customer service.Ripoff Reports discussions with the company have uncovered an ongoing commitment to total customer satisfaction. You can exp...
Entity
Categories: Corrupt Companies
44, Report:
#975253
Posted Date:
Nov 29 2012
Protect America Inc. The company is a scam . This Company does not monitor your home!! Austin, Texas
Protect America is a scam.. They don't monitor your house !!My alarm has went off many times and they do not call me nor do they call the police!! I disconnect my system in Oct 2012 because I moved they have yet to call me to say they have lost connection!! They have called for the ...
Entity
Categories: Satellite Companies
45, Report:
#928626
Posted Date:
Aug 17 2012
Protect America Deceptive Affiliate Program Internet
I am so disappointed with Protect America! I am a registered affiliate of Protect America and I have had the most horrific experience with them thus far. So far my best description of their business practices are that they are for the most part non-responsive and irresponsible...
Entity
Categories: Security Services
46, Report:
#774583
Posted Date:
Aug 08 2012
Elite Home Security (Utah) ADT - UTAH, ADT, Elite Home Security, Elite Securty, Anthony Motts, Michael Birchall, Internet
Buyer Beware! I have been lied to by the tech (Jessie) and salesman (Anthony Motts) over and over. Where is the integrity? Honesty?
Numerous promises. I have 95 txt messages from Anthony on my phone. I intend to post them all. Ill call in a minute.. no call. Ill be there tomorrow....
Entity
Categories: Security Services
47, Report:
#408875
Posted Date:
Aug 03 2012
Protect America security system - let's put them out of business - READ ON! Round Rock Texas
I was looking for a security system to protect my family at our Fort Worth, Texas residence. I saw an ad for Protect America a subsidiary of General Electric so I thought GE was a respectable company, why not go with Protect America. I was wrong! I have spent hours and hours with ...
Entity
Categories: Security Services
48, Report:
#854821
Posted Date:
Mar 16 2012
Protect America Greedy with Cheap Equipment Internet, Internet
Their equipment is cheap alright! Window sensors and stuck on with sticky tape, soon as it warms up the false alarms started from the sensors coming unstuck, falling and setting off the alarm. There were even false alarms where the sensors DIDN'T come unstuck... a mouse tripping the...
Entity
Categories: Security Services
49, Report:
#813736
Posted Date:
Dec 30 2011
Protect America Deceptive Trade Practices Austin, Texas
I made a big mistake and ordered an alarm system for a rental house from this company. I wondered about their high pressure sales tactics and the limited time frame in which to install the alarm, but foolishly overlooked it. I received the alarm on December 6th. I had 20 days to ins...
Entity
Categories: Security Services
50, Report:
#807096
Posted Date:
Dec 09 2011
Protect America Surprise cancellation fee Austin , Texas
This company is running a scam, and engaging in what appears to be illegal activity.
When you sign up, you will get alarm equipment and sign a contract locking you in for 2 years. This is normal and reasonable, since you are getting the hardware at some relatively low cost.
Ho...
Entity
Categories: Security Services